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6 cyber insurance gotchas security leaders must avoid

Tuesday, December 30, 2025

6 cyber insurance gotchas security leaders must avoid

What

The article highlights that while cyber insurance is becoming crucial for enterprises to mitigate financial damage from cyberattacks, many policies contain significant loopholes and omissions. These 'gotchas' include narrow definitions of coverage, hidden exclusions, strict conditions, and misinterpretations of policy language that often favors the insurer. Consequently, organizations might find themselves without expected coverage for specific loss types, business interruptions, or even incidents that occurred before the policy's start date, leading to substantial financial exposure despite having insurance.

Where

The analysis broadly applies to enterprises and organizations globally that purchase cyber insurance policies, without specifying particular companies or countries.

When

The article discusses ongoing challenges and current practices in cyber insurance, focusing on issues relevant to policies being purchased and managed in the present.

Key Factors

  • Many cyber insurance policies feature narrow definitions and hidden exclusions, differing significantly from one insurer to another, making a thorough legal review essential before purchase.
  • Misinterpretation of policy language can create critical coverage gaps; for instance, business interruption coverage limited to 'system failures' might exclude ransomware incidents, or 'threats coverage' may only apply to threats known at the policy's issuance.
  • Policies frequently contain hidden caps or sub-limits on specific loss types, such as social engineering or ransomware, which can drastically reduce payouts despite an organization budgeting for full coverage.
  • A critical 'retroactive date trap' can void coverage for any incident that began before the policy's start date, even if discovered months later, potentially rendering a new policy worthless given the average dwell time of hackers (over 200 days).

Takeaways

  • Always consult an attorney experienced in cyber insurance contracts to review policy documents for ambiguous terms, hidden carve-outs, and obligations before committing to a policy.
  • Conduct tabletop exercises with your broker and security team to test various cyberattack scenarios against the policy's coverage limits and exclusions, then create a concise coverage checklist.
  • Ensure your organization's cybersecurity posture, including measures like multi-factor authentication (MFA), regular backups, and endpoint detection, precisely aligns with the policy's stated security requirements to prevent claim denials.
  • Whenever possible, demand full prior acts coverage to eliminate the retroactive date clause, or negotiate to push the date back as far as possible to cover older, undetected incidents.
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